The Small Print

These days, sadly, even a humble old blog needs to touch on the following

Privacy and Cookies

An Introduction To Our Privacy Policy and Cookies

This section describes how we treat the information provided by visitors, what other information we gather and how we use it, why we sometimes need to store “cookies” and how to prevent this.

In common with almost all professionally run websites, this website logs the IP address of each visitor in order to keep it running reliably. This is also essential for protecting the website and its visitors from malicious attacks, including infection with malware.

This website provides information as a service to vistors such as yourself, and to do this reliably and efficiently, it sometimes places small amounts of information on your computer or device (e.g. mobile phone). This includes small files known as cookies.

The cookies stored by this website cannot be used to identify you personally.

How Cookies Are Used

We use cookies to understand what pages and information visitors find useful, and to detect problems such as broken links, or pages which are taking a long time to load.

We sometimes use cookies to remember a choice you make on one page if that information can be used to make the website work better. For example:

  • Avoiding the need to ask for the same information several times during a session (e.g. when filling in forms).
  • Remembering that you have logged in, so that you don’t have to re-enter your username and password on every page.

Cookies for Google Analytics

We use analytics to measure how many visitors are using the website, which pages interest them and so on, and this involves storing cookies.

For more information Google Analytics website.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser ‘Help’ for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

Personal Data

Personal information that you submit to us through this website will only be used for the purposes we solicited it. For example, to respond to an enquiry, and will not be used for any other purpose without your consent. We will never pass it on to any third party without your consent, unless legally required to do so.

Terms and Conditions

Website Terms of Use

Please read these terms of use carefully before using this Site.

References to our Site include the Inside the Travel Lab platform and mobile.

By using our Site, you confirm that you accept these terms of use (“Terms”) and that you agree to comply with them.

If you do not agree to these Terms, you must not use our site.

There are other terms which may apply to you.

We may make changes to our Site.

We may update and change our Site from time to time to reflect changes to our products, our users’ needs and our business priorities. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time.

We may suspend or withdraw our Site.

Our Site is made available free of charge.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

Our Site is only for users in the UK.

Our Site is directed to people residing in the United Kingdom. We do not guarantee that the content available on or through our Site is appropriate for use or available in other locations.

We may transfer this agreement to someone else.

We may transfer our rights and obligations under these Terms to another organisation.

How You May Use the Material On Our Site

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it unless otherwise stated. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our Site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No text or data mining, or web scraping.

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Site or any services provided via, or in relation to, our Site. This includes using (or permitting, authorising or attempting the use of):

  • Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Site or any data, content, information or services accessed via the same.
  • Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This restriction shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Do not rely on information on this Site.

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

User-generated content is not approved by us.

This Site may include information and materials uploaded by other users of the Site, including to social media pages, video-sharing sites, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our Site do not represent our views or values.

We are not responsible for websites we link to.

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

We are not responsible for viruses and you must not introduce them.

We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs, and platform to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored, or any server, computer, or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Rules About Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

You must not establish a link to our Site on any website that is not owned by you.

Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the details described in the Content Standards.

If you wish to link to or make any use of content on our Site other than that set out above, please contact [email protected]

Which Country’s Laws Apply to Any Disputes?

If you are a consumer, please note that these Terms, their subject matter, and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

By using our Site you accept these terms.

Who We Are and How To Contact Us

Our website www.insidethetravellab.com (our “Site”) is operated by Silver Footprint Limited (“Inside the Travel Lab “we”, “our” and “us”). We are registered in England and Wales under company number 06464260 and our registered office is available on request.

To contact us, please email [email protected].


Inside the Travel Lab, Silver Footprint Ltd and Abigail King  are not responsible to you or anyone else for any loss, damage, liability, cost or expense suffered in connection with the use of this site or its content (including applications). The site is provided ‘as is’. We make no warranties or representations about the site or its content and exclude, to the maximum extent permitted by law, any liability which may arise as a result of their use. We will never be liable for any indirect, incidental, special or consequential loss, or loss of profits or revenue arising out of the use of the site. You indemnify us and the other companies listed against each claim, action, proceeding, judgment, damage, loss, expense or liability incurred or suffered by, or brought, made or recovered against us or the other companies listed in connection with any breach by you of these terms.

Any disputes will be dealt with under the laws of England and Wales.


Every effort has been made to ensure that the information on this website is as up-to-date as possible. Some details, however, such as telephone numbers, prices, opening hours, travel information and website addresses are liable to change. Inside the Travel Lab cannot accept any responsibility for any consequences arising from the use of this information, nor for any material on third party websites and cannot guarantee that any third party websites listed will be a suitable source of travel information.

Furthermore, every effort has been made to ensure that any content sent to and displayed on the website from users, members and other third parties is appropriate to this website, however we cannot guarantee 100% accuracy, or that it is a suitable source of travel information. We do however value your comments, views and suggestions very highly.

Comment Policy

This is all common sense, really. It’s amazing that I even need to write this but, there you go, such is life in the modern world.

Inside the Travel Lab is a blog – and therefore I would love to hear from you. Discussion is good, constructive criticism is good. Praise is even better.

These Things Are Not Good – and Won’t Be Approved:

1)      Comments that aim to attack, defame or harm an individual or group, especially libellous comments.

2)      Comments that are essentially dishonest – e.g. “I loved this hotel the last time I stayed here” with a link from www.thehotelyouweretalkingabout.com.

3)      Comments that have nothing to do with the blog post (otherwise known as SPAM)

4)      Comments that aren’t in English – I love global travel and do speak other languages – but not here.

5)      Comments that divulge other people’s phone numbers, email addresses or other things that a mad axe-murderer or annoying spammer could use maliciously.

6)     Comments that lack a basic level of courtesy and respect. It’s perfectly possible, easy in fact, to fundamentally disagree with something in a constructive, respectful manner. Do that instead.


If you spot a comment that has slipped through the net and breaks these rules then please let me know right away.

If you feel that I have judged your comment unfairly then let me know as well.

Fair Enough?

Right, enough of this – let’s get back to travelling the world.



From time to time I get asked to review products or services. Sometimes I get money off for doing this, sometimes someone offers to pay me, sometimes I get nothing at all. Sometimes I review things without being asked to.

Here’s my approach: if it’s something I think I’ll like, might be useful to you and relates to Inside the Travel Lab then I’ll do it! Why on earth wouldn’t I?

If, however, it’s got nothing to do with the the blog or I’m not allowed to write bad things about it, then I won’t get involved (for what I hope are obvious reasons.)

A review is only any good if I can be honest.

Affiliate Links

I will only use affiliate links for products that I would recommend anyway. Again, hopefully for obvious reasons.

What’s An Affiliate Link?

An affiliate link works in the same way as commission – if you end up buying something through a link on my site then Inside the Travel Lab gets a slice of that money. One example would be buying a book on Amazon by clicking through a picture on my site.


We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

As an Amazon associate, I earn from qualifying purchases.

Do Most Sites Do This?

Many sites use affiliate links and paid reviews. Not all that many are upfront about it.

What About Free Gifts, Press Trips and, I Don’t Know, Brown Envelope Jobs?

No hidden nastiness. I’ll stick to my ethical guidelines and declare any money or freebies I get upfront.

Other Websites

The information on this page applies only to this website and not to other sites linked to from these pages.

Fair Use Policy

Certain products sold via this website involve direct feedback from staff at Silver Footprint Ltd. The Fair Use policy allows for staff to have adequate rest and sharing of resources. 

Standard office hours typically apply from Monday to Friday, 9am to 5pm, excluding bank holidays and annual leave as notified in advance. Response times typically occur within the day but sometimes may take several days. UK time and bank holidays are used.

Buying From Us: Digital Content

The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality:

If your digital content is faulty, you’re entitled to a repair or a replacement.

If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back.

If you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation.

Individual products have their own refund policy, which is clearly stated on the sales page. Where this is not the case, no refund is due on digital products once the download has begun, other than the instances listed above.

For customer services, contact [email protected]

We can change products and these terms

Changes we can always make. We can always change a product:

  • to reflect changes in relevant laws and regulatory requirements.
  • to make minor technical adjustments and improvements, for example to address a security threat. These are changes that don’t affect your use of the product; and
  • to update digital content, provided that the digital content always matches the description of it that we provided to you before you bought it. We might ask you to install these updates.

We can end our contract with you

We can end our contract with you for a product and claim any compensation due to us if:

  • you don’t make any payment to us when it’s due and you still don’t make payment within 14 days of our reminding you that payment is due;
  • you don’t, within a reasonable time of us asking for it, provide us with information, cooperation or access that we need to provide the product;
  • you don’t, within a reasonable time, either allow us to deliver the product to you or collect it from us.

We don’t compensate you for all losses caused by us or our products

We’re responsible for losses you suffer caused by us breaking this contract unless the loss is:

  • Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).
  • Caused by a delaying event outside our control. As long as we have taken the steps set out in these Terms.
  • Avoidable. Something you could have avoided by taking reasonable action. For example, damage to your own digital content or device, which was caused by digital content we supplied and which you could have avoided by following our advice to apply a free update or by correctly following the installation instructions or having the minimum system requirements advised by us.

You have several options for resolving disputes with us

Our complaints policy. 

In the first instance, please raise a query or complaint with [email protected] and we will do our best to resolve your issue.

Resolving disputes without going to court. Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. You can submit a complaint to the Centre for Dispute Resolution (CEDR) through their website at https://www.cedr.com/. CEDR does not charge you for making a complaint and if you’re not satisfied with the outcome you can still go to court.

You can go to court. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.

Other important terms apply to our contract

We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We’ll tell you in writing if this happens and we’ll ensure that the transfer won’t affect your rights under the contract.

You can only transfer your contract with us to someone else if we agree to this. However, you can transfer our guarantee to a new owner of the product. We can require the new owner to prove you transferred the product to them.

Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.

Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you’re not allowed to, but that doesn’t mean we can’t do it later.

Advertising is guaranteed for 12 months and will be reviewed thereafter unless we have agreed a “permanent” option which is guaranteed for 24 months. We never agree for permanent to mean longer than this and certainly not whole of life or beyond.